SLWebMail FAQ's |
| 1) |
How do I back up
my user accounts in SLWebMail? |
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User accounts can be backed up by running
the SLWebMail User Data Export Program found in the
SLMail Pro program group. You can now safely delete
SLWebMail or move it to another computer, as you have
successfully backed-up your user accounts. Simply import
user data using the SLWebMail User Data Import Program
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| 2) |
How do new users
sign up in SLWebmail? |
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Users are not allowed to sign themselves
up for SLWebMail accounts. All users accounts are administrator
created
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| 3) |
Why is there no
way to automatically create users for SLWebmail?
|
|
We want to make sure we are providing you
with a secure environment for your SLWebmail users. At this
time, SLWebmail access must be created by the administrator.
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| 4) |
How do I create
SLWebmail accounts for users on SLMail Pro Secondary domains?
|
|
SLWebmail will not automatically import SLMail Pro users with accounts on SLMail
Pro Secondary domains. SLWebmail will not automatically
create accounts for the SLMail Pro Secondary domains.
This is due the fact that users on SLMail Pro Secondary
domains must pop their accounts with a POP3 username
of:
username@secondarydomain.com. or secondarydomain.com\username
In order to create SLWebmail accounts for users on SLMail Pro
Secondary domains you will first need to disable the Auto
Create SLMail Pro User option. Do this by editing the mail5053.ini
file found in your WINNT directory. Find the field:
[AUTOCREATE]
FLAG=1
Set the FLAG value to 0 (zero).
Save the changes.
In the SLWebmail Administration create a new user account.
Assign this user an SLWebmail account name according to
your naming convention that you determine. Example:
firstnamelastname or firstnamecompany. Or use the full
email address of that user, matching the POP3 username
as below.
In the POP3 server settings, specify the IP address of
the SLMail Pro POP3 server. For POP3 username, enter the
email address of the SLMail Pro user account: username@secondaydomain.com.
Enter that user's POP3 password.
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| 5) |
How do I configure
the SLWebmail user login to be the default page in my
root directory? |
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In order to access the SLWebmail user page
by simply entering the URL: http://yourdomain.com (where
yourdomain.com is the DNS name of the server or its IP
address):
1. Open Internet Services Manager in IIS.
2. Right click on the Default Web Site and choose properties.
3. Specify the start up document as: Inetpub\wwwroot\SLWebmail\login.htm
4. OK the changes.
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| 6) |
How do I edit the
SLWebmail Navigation Frame? |
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If you would like to customize your SLWebmail
pages, you must edit the directory files. This cannot
be done by accessing the HTML page from a browser and
making the changes in the View Source window. It must
be done with an HTML editor on the SLWebmail host.
To edit the Left Navigation Frame you must access
the following directory:
X:\Inetpub\Scripts\SLWebmail\templates\ENGLISH\Webmail\folders.htm
Note: X is the appropriate drive where
SLWebmail is installed.
Navigate to these SLWebmail directories in Windows Explorer,
and then use any HTML editor to make the desired changes.
SeattleLab suggests saving a copy of the original file(s)
before you edit them to refer to in the event that the
file is modified to the point it becomes unusable.
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| 7) |
What are the little
red numbered boxes in the Inbox? |
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SLWebmail flags email in the Inbox with
the email address to which the mail was sent as well as
the POP3 account number (the red 1, 2, 3 or 4). To display
the email account name for the user, mouse over the red
POP3 account number.
In addition, when a user responds to email, SLWebmail
enters the email address the mail was originally sent
to in the Reply To field.
For example: I send to accounts 1 and 2, reply to both
accounts, the reply to field in the outgoing message will
reflect the email address of the appropriate account number.
This feature enhancement enables "multiple personalities"
similar to some leading stand-alone email clients.
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| 8) |
How do I change
the Administrator login in SLWebmail? |
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Log on to the SLWebMail Administration,
http://yourdomain.com/slwebmail/adminlogin.htm. Go to
Edit User Account and select the administrator account.
Change the Administrator password here.
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| 9) |
What if I've forgotten
the Administrator password? |
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To reset the Administrator password back to the default, edit the mail5053.ini
file located in SLWebmail\Vendors\users. Replace the
AdminID line with the following string:
AdminID=098102112109115111122124123107127123127_098102112109115111122124123107127123127_066102112109115
Save the file after making changes.
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| 10) |
How does the Administrator
change the passwords for SLWebmail users? |
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Log on to the SLWebmail Administration,
http://yourdomain.com/slwebmail/adminlogin.htm. Go to
Edit User Account and select the account that you wish
to have the password changed.
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| 11) |
Can I change the
user mailbox quota size after installing SLWebmail? |
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User mailbox size in SLWebmail is global, affecting all user accounts. But
you can change the quota size after installing SLWebmail.
Edit the mail5053.ini file located in \SLWebmail\Vendors\users.
Set the BOXSIZE with the size (in MB) of the user mailbox
quota that you wish to set.
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| 12) |
Can I share an
address book among all users? |
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The address book for SLWebmail is stored in
SLWebmail/Vendors/users/(user name in hex)/addressbook
Log in to a user account and create one address book.
To move the address book to every other user, copy
that folder to the different user accounts.
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| 13) |
What are dormant
accounts and how can I delete them? |
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Dormant accounts are those that have been unused
for a period of time as defined by the SLWebMail administrator.
Dormant accounts and the email that they contain take
up disk space. The Account Watch utility allows the
SLWebMail administrator to monitor dormant accounts,
however.
To access the Account Watch utility: On the task bar click
Start, point at Programs, then SLWebMail, and click SLWebMail
Account Watch. Enter the number of days beyond which you
would like to remove the users who haven't been accessing
their email. For example, if you wish to define a dormant
account as one that has been unused for 30 days, select
30 days in the listbox. SLWebMail will then identify those
accounts for you so that you can delete them. If you are
coordinating SLWebMail with SLMail Pro, SLWebMail will
ask if you wish to delete the associated SLMail Pro accounts
as well.
Note: Account Watch is not a utility
that runs in the background; it must be periodically executed
to perform.
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| 14) |
Can I change the
default banner that displays "YOUR BANNER AD HERE !!"? |
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To change the default banner in SLWebmail, you need to create the new banner.
Once the new banner is created, you want to rename the
banner to banner.gif and place the file in:
Inetpub/wwwroot/SLWebmail/images
Next, you need to change the banner.htm (in Inetpub/wwwroot/SLWebmail/WebMail)
so that if the user clicks on the banner, it will load
the web site in another window. Change the line <a
href="http://sponsor/path/wherever.htm"> to <a href="website
address" TARGET="_blank">
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